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Regal Palms 5 Star City Resort is located in the heart of Rotorua – New Zealand’s geothermal wonderland. Here you’ll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality.

Luxury Rotorua Accommodation
Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool – perfect to sink into at the end of the day!

Superb on-site Facilities
Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to cook a BBQ, or have a round of tennis, take a dip in our heated swimming pool or exploring our beautiful city – there’s something for everyone here!

Conference Facilities
Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all meeting and conference sizes.

Packages & Promotions
Check out our Rotorua accommodation packages and promotions to make sure you’re getting the best deal when you stay with us! -
True Kiwi Hospitality
At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest – you can expect the same high level of customer service every time you stay with us.
RESTAURANT IS NOW CLOSED.
WE ARE CASHLESS.

Warm Regards,
The team at Regal Palms

Property Facilities

Sky Select - 50 channels
FREE - Wifi

Heated Swimming Pool
BBQ Areas
Children's Playground
Mini Golf
Gym
Tennis Court
Warm Regards,
The team at Regal Palms

General Room Facilities

Air Conditioning in all suites - except mini studio
Spa Bath in all suites - except mini studio
In Room Safes in all suites
Private Courtyard (Ground Floor)
Desk, Modem & Wireless Internet Access
50+ SKY Channels

Car Parking

Free off-street car parking for guests

Check-In Time

Between 3:00 pm and 8:30 pm

Check-Out Time

10:00 am

Reception Hours

7.30am to 8.30pm

Payment Policy

All major credit cards are accepted to secure a booking. FULL PREPAYMENT WILL BE TAKEN FROM YOUR CREDIT CARD THAT YOU MADE YOUR BOOKING WITH FOR YOUR ACCOMMODATION. WE ARE CASHLESS.

Cancellation Policy

Cancellations must be made at least 48 Hours prior to arrival date. In the event of late cancellation full payment of accommodation tariff may be charged.

4 weeks notice is required for Group (4+ Rooms) and Long stay (4+ Nights) Bookings. In the event of a late cancellation full price of accommodation tariff may be charged.

Child Policy

Persons under the age of 18 are considered to be children and are not permitted to stay unless accompanied by an adult.

Check In Policy

Check-in from 3.00pm (till 8.30pm)
Check-out @ 10.00am

Office open 7.30am - 8.30pm



RESTAURANT NOW CLOSED.
WE ARE CASHLESS.

Privacy Policy

Facilities, On-site parking and EV chargers are for inhouse guest only.

Visitors to leave by 8 PM.